- Who are we?
We are committed to protecting the privacy of our customers in accordance with applicable data protection laws, including the General Data Protection Regulation Laws (GDPR).
- What we collect
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We collect that information in order to provide our Services and Website to you and to promote our business. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
- How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org. There are also unsubscribe instructions included in all correspondence from us so that you can withdraw consent at any time.
- Changes to this Policy
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. You can read about Shopify’s PCI-DSS Compliance here.
- Third Party Services
From time to time we may retain the services of other carefully selected partners and suppliers to perform functions on our behalf, which may involve sharing your information with them. Examples of these functions would include third parties involved in:
- providing other payment gateways (we use Paypal.com)
- newsletter distribution (we use Omnisend https://www.omnisend.com)
- emailing you your PDF files (we use https://www.fetchapp.com/)
- accounting services (we use https://quickbooks.com)
- These third parties may be provided with access to your personal details in order to fulfil their main function but we will contractually restrict them from using such information for any other purpose.
All third parties are required to respect the confidentiality of your personal information. They are required to take appropriate security measures to protect your personal information. We do not allow them to use it for their own purposes, but only as we specify and in accordance with our instructions.
The Company takes reasonable precautions, including administrative, technical, and physical measures – to help safeguard Data About Customers against loss, theft, and misuse as well as unauthorised access, disclosure, alteration, and destruction.
As you navigate this site, your web browser may store information on your computer in the form of a "cookie." Cookies are simple text files. They are needed to facilitate shopping cart functions, personal preference settings, and a variety of other functions. Most web browsers allow users to clear or block cookies. Refer to your browser's instructions to learn more about such features. Please note that deleting or disabling cookies may limit your user experience
- Your rights
You have the right to obtain confirmation as to whether your personal information is being processed by us and, if it is, to access your information and details of how we process it, as long as this does not adversely affect the rights and freedoms of others. You may ask us to erase your personal information from our systems.
In the event that our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
- Questions and Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at email@example.com
Last Updated: 13/07/2019